Simple & Stress-Free

From first call to finished job

No jargon, no surprises. Here's exactly what happens when you choose DW Plumbing — whether it's a dripping tap or a brand-new bathroom.

Plumber talking homeowners through a quote at their kitchen table
01
Step 1 of 6

Get in touch

Call, email or use our quote form. Tell us what's going on — a photo or two of the problem or space really helps. For emergencies, call and we'll talk you through making things safe straight away.

Plumber repairing pipework under a kitchen sink
02
Step 2 of 6

Free visit & honest advice

For anything beyond a quick fix, we'll pop round at a time that suits you, take a proper look and explain your options in plain English. No pressure, no hard sell.

Plumber talking homeowners through a quote at their kitchen table
03
Step 3 of 6

Clear written quote

You'll get a fixed, itemised quote — what's included, how long it'll take and what it costs. No hidden extras. If anything unexpected comes up, we'll talk to you before doing anything.

Plumber tiling a bathroom wall during a renovation
04
Step 4 of 6

We book you in

We agree a start date that works for you and confirm it in writing. For bathrooms you'll get a simple day-by-day plan so you know what's happening when.

Close-up of a plumber fitting a new basin tap
05
Step 5 of 6

The work, done properly

Dust sheets down, floors protected, tidied every day. We turn up when we say, keep you updated and finish to Guild of Master Craftsmen standards.

Bright modern bathroom with a freestanding bath and walk-in shower
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Step 6 of 6

Sign-off & guarantee

We walk you through the finished job, show you how everything works, and leave it spotless. Every job is backed by our 12-month workmanship guarantee.

In An Emergency?

It's quicker than that

For burst pipes and urgent leaks we skip straight to it: call, we help you make it safe over the phone, and a plumber is on the way — usually within the hour.

The Guild of Master Craftsmen emblem
Vetted & Approved

Members of The Guild of Master Craftsmen

Independently vetted with verified customer references — so you know exactly who you're letting into your home.

Ready?

Let's get started

Call us or send a few details and we'll come back to you quickly with honest advice.

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? Need a plumber?
? Plumbing problem?

What do you need help with?

Pick one and we'll take it from there.

Something's leaking or burst now →

Turn the water off at the stopcock (usually under the kitchen sink), then call. Or leave your number and we'll ring you back.

Call 07872 069 918 now

Thanks, we've got your details!

David will call you back as soon as he can.

Need us sooner? Call 07872 069 918

Your details go to DW Plumbing so David can call you back. See our privacy policy.

A repair or new fitting →

Leave your details and we'll call to talk through the job.

Thanks, we've got your details!

David will call you back as soon as he can.

Need us sooner? Call 07872 069 918

Your details go to DW Plumbing so David can call you back. See our privacy policy.

A bathroom or bigger job →

Leave your details and we'll call to arrange a visit and a written quote.

Thanks, we've got your details!

David will call you back as soon as he can.

Need us sooner? Call 07872 069 918

Your details go to DW Plumbing so David can call you back. See our privacy policy.

Rather talk now? Call 07872 069 918

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